12Looks

Booking and marketing software for skincare clinics. You do facials.12Looks handles the rest.

Facials, peels and skin consultations. Solo, with a team or as a clinic.

One place, nothing to add on

Online booking system for facialists. Clients book facialsat any hour

A link in your bio is enough. Clients see each treatment with its price and length; you confirm with one tap.

  • No app to install and no account to create.
  • Only the times when the whole treatment fits.
  • Clients book the next peel in a course through the same link.

AI agent for skincare clinics. One chat for postsand facial bookings

The agent is called Lora. Write “a peel reel for Wednesday” or “book Grace for Friday”, and Lora does it. Pro only.

  • A post plan built from the treatments already in your calendar.
  • A few clips from a facial become a reel with captions and music.
  • “How much is a peel?” Lora replies with price and link.

Appointment calendar for skin clinics. The whole clinicin one calendar

Everyone on the team gets a column, every treatment a color. Bookings from your page land here by themselves.

  • Treatment history and notes stay with each client.
  • A deep cleanse gets 75 minutes, a consultation 45.
  • Reviews after the appointment, with a verified mark.

Instagram marketing for facialists. Reels post themselvesand you see bookings

Approve once and the reel goes out at the time you set.

  • Autoposting to Instagram on every plan.
  • Weeks with posts and without them on one chart.
  • Bookings and post stats on one screen.

Online payments for skincare clinics. Get paid with 12Looks Pay.

Deposits, in-person payments, installments, gift cards and tips. Money goes straight to your account.

Pay in person

A QR code or a link. Clients pay by phone and pick their own tip. No card reader needed.

9:41
Aurora StudioGel manicure · Fri, 2:00 PM$85

Add a tip

10%$8.5015%$12.7520%$17
No tip
Total$97.75

Other ways to pay

Google PayKlarna

Deposit or card at booking

Clients pay a deposit or leave a card on file in case they don't show.

Gel manicure · Fri, 2:00 PM

$20

Pay $20 deposit

Gift cards and packages

Clients buy them on your page. At the visit, one code redeems them.

12Looks PaynowGift card sold · +$100

Pay over time

Clients split the price with Klarna, Affirm or Afterpay. You get the full amount upfront.

  • Klarna4 payments of $45
  • Monthly payments
  • 4 payments of $45
0%12Looks fee on Pro
  • Free, first 3 months0%
  • Free, after that0.4%
  • Card processing2.9% + 30¢
Clients pay the way they like
Google Pay
Klarna

What 12Looks users say

Clients choose a time that works for them. I’m not spending half my day replying to messages anymore.
jessicamiles
I’m finally not losing track of appointments. Everything is in one place.
laurenb
I uploaded a few of my clips and got a finished reel. Honestly, I didn’t expect it to be that easy.
kaylarose
Content was always my biggest struggle. I had so many great clips sitting on my phone, but never had time to edit or post them. Now I just upload my footage, choose the version I like, and schedule it. Something is finally going out on my page regularly.
oliviawest
I approved a full week of content and didn’t have to think about it again. So convenient.
amandar
A client booked herself last night. I didn’t even have to reply to anything))
ashleyk
At first, I thought the free booking page was just a nice bonus. I added my services, prices, and availability, and after a while people started finding me through search. A few new clients found the page without ever seeing my Instagram. They just booked right away.
meganwhite
I used to end up with empty spots because I couldn’t always respond to every message right away. Now clients can see my real-time availability and book whenever it works for them. I have fewer gaps in my schedule and much more consistent income.
briannacole
Clients choose a time that works for them. I’m not spending half my day replying to messages anymore.
jessicamiles
I’m finally not losing track of appointments. Everything is in one place.
laurenb
I uploaded a few of my clips and got a finished reel. Honestly, I didn’t expect it to be that easy.
kaylarose
Content was always my biggest struggle. I had so many great clips sitting on my phone, but never had time to edit or post them. Now I just upload my footage, choose the version I like, and schedule it. Something is finally going out on my page regularly.
oliviawest
I approved a full week of content and didn’t have to think about it again. So convenient.
amandar
A client booked herself last night. I didn’t even have to reply to anything))
ashleyk
At first, I thought the free booking page was just a nice bonus. I added my services, prices, and availability, and after a while people started finding me through search. A few new clients found the page without ever seeing my Instagram. They just booked right away.
meganwhite
I used to end up with empty spots because I couldn’t always respond to every message right away. Now clients can see my real-time availability and book whenever it works for them. I have fewer gaps in my schedule and much more consistent income.
briannacole
Opened my calendar this morning and already had two new bookings. Best feeling 😅
danielreed
I used to have bookings coming in from everywhere: Instagram, text messages, and even a paper notebook. A few times, I accidentally booked two clients for the same time. Now every appointment automatically goes into one calendar, so I’m not constantly double-checking everything.
emilyjane
The first tool I haven’t abandoned after two days. I’m still actually using it.
tomwalker
The calendar has seriously saved me. I can see my whole day at a glance, and nothing gets missed.
mikebennett
I used to answer the same questions all day: How much does it cost? What times are available? How do I book? Now I send one link, and clients can view my services and choose a time themselves. I’m getting fewer messages and more bookings.
nataliecole
I didn’t expect to use this many things in one place. I can manage bookings, create content, and see which posts are bringing in clients. I’m not jumping between a bunch of different apps anymore.
alexcarter
The new bookings paid for my subscription several times over in the first month. It’s not just another app to me. It’s a tool that genuinely helps me make money.
hannahm
Opened my calendar this morning and already had two new bookings. Best feeling 😅
danielreed
I used to have bookings coming in from everywhere: Instagram, text messages, and even a paper notebook. A few times, I accidentally booked two clients for the same time. Now every appointment automatically goes into one calendar, so I’m not constantly double-checking everything.
emilyjane
The first tool I haven’t abandoned after two days. I’m still actually using it.
tomwalker
The calendar has seriously saved me. I can see my whole day at a glance, and nothing gets missed.
mikebennett
I used to answer the same questions all day: How much does it cost? What times are available? How do I book? Now I send one link, and clients can view my services and choose a time themselves. I’m getting fewer messages and more bookings.
nataliecole
I didn’t expect to use this many things in one place. I can manage bookings, create content, and see which posts are bringing in clients. I’m not jumping between a bunch of different apps anymore.
alexcarter
The new bookings paid for my subscription several times over in the first month. It’s not just another app to me. It’s a tool that genuinely helps me make money.
hannahm

Start free. Go Pro when you need more.

Free forever: booking page, calendar and client list. Pro adds Lora, who runs your marketing.

Free

$0forever

  • Your public booking page
  • Calendar and unlimited booking requests
  • 10 videos a month, edited yourself in Studio
  • Your own posts, published automatically
  • Footage library, 1 GB
  • Lora is Pro only
Start free

No card required. Your public page stays live.

Pro

$24a month

Billed monthly

  • Everything in Free
  • Lora with no daily limit: plans, posts and videos
  • 0% 12Looks Pay fee
  • 20 ready videos each month
  • Footage library, 20 GB
  • Keep the early price while your subscription stays active
Try it free for 7 days

7 days on us. We remind you 3 days before you pay, and you can cancel anytime.

Prices are in US dollars.

See the full comparison

Everything side by side

FreePro
Video
Finished videos a month1020
Fixes and exports of the same videofreefree
Studio and Library
Edit a video yourself in Studio
Footage library1 GB20 GB
Lora
Chat with Lorano daily limit
Week planned from your calendar
Filming brief for every appointment
Captions from Lora for your own postsno limit
Page and bookings
Your public booking page
Calendar and booking requestsno limitno limit
Clients and their appointment history
Your team on the page
Publishing
Ready file to post yourself
Automatic posting at the scheduled time: Instagram and Facebook

Facials & skincare:common questions

  • Does 12Looks work for a solo facialist and for a skin clinic with a team?

    Yes. Working solo, you set your own treatments and hours, and clients book through your link. In a clinic, everyone on the team gets a column and clients choose who they book with.

  • Do clients need an app or an account to book a facial?

    No. The booking page opens in the browser, with no login and no password. Clients see your treatments, prices and free slots. A link in your Instagram bio or in a message is enough.

  • What is the AI agent in 12Looks?

    It is Lora, the agent built into 12Looks. It knows your treatments, prices and calendar. It plans your posts, puts reels together from your clips, writes captions and books clients when you tell it who and when. It also drafts replies to comments and messages. The agent is available on the Pro plan.

  • What should a facialist film for Instagram reels?

    Your set-up, your hands and the device during the treatment. Film skin up close only with the client's consent, and show the whole face only if they agree. Each week Lora suggests where to start.

  • Will my skin clinic's booking page show up on Google?

    Yes, over time. Your booking page has its own address and is open to search engines. The longer it runs, the more often people find it.

  • How much does booking software for a skin clinic cost?

    12Looks has a free plan with no time limit: booking page, calendar, 10 videos a month in Studio and autoposting. Pro costs $24 a month and adds Lora, who plans and makes posts, plus 20 videos.

  • Can I move my clients over from Booksy or another calendar?

    Yes. You upload a file from Booksy, Fresha or any other calendar, and your clients and appointments appear in 12Looks. Booksy does not let you download the file yourself, but a ready-made message to Booksy support is waiting in the app. Cancelled appointments and notes stay in the old calendar.

  • How much does 12Looks Pay cost?

    No setup or monthly fees. 12Looks charges 0% on Pro, and on Free 0% for 3 months after you connect, then 0.4%. The payment processor adds 2.9% + 30¢ per card payment.

  • What if a client doesn't show up?

    If the client put a card on file when booking, you can charge the no-show fee you set in advance.

  • Can clients fill in a health questionnaire before a visit?

    Yes. You send a link, the client answers and gives consent themselves. Answers are encrypted, and you can adapt the questions to your services.

12Looks works the same way in other practices

You focus on your clients.12Looks handles the rest.

Set up your booking page in a few minutes. No card needed, and the free plan has no time limit.